Southbridge Community Electricity

Southbridge Community Electricity is a program offered by the Town of Southbridge to provide residents and businesses more electricity supply options and more renewable energy. The program is a town-vetted alternative to National Grid default supply and other third-party electricity suppliers.

More Ways to Save! Anyone can get a lower supply rate through Southbridge Basic. Discounts are available if you are a low-income customer. Last year National Grid provided customers options to reduce your bill using heat pump discounts. This year, National Grid is lowering its heat pump rates further, effective November 1. Learn more below.

Program Products

Participants in the program will automatically receive Southbridge Standard, the community default, unless they chose one of the other optional products. To choose a different product click here.

Future savings cannot be guaranteed. The additional Renewable Energy Certificates (RECs) qualify for MA Class I designation and come only from solar, wind, anaerobic digestion and low impact hydro. RECs are the accepted legal instrument used to track renewable energy generation and to substantiate claims of renewable energy use. Learn more about the product details and renewable energy content here.

If you do not receive a letter, you will not be automatically enrolled. You may join the program by submitting a request to enroll here. 

Please note: Customers that opt-out of the program and then seek to re-join, as well as new medium, large and very large business customers joining the program, may be offered a market price, rather than the program price shown in the table above. Such market price will be offered by the electricity supplier in writing, and you will not be enrolled in that price unless you affirmatively accept. The market price will be based on current wholesale prices and the supplier’s costs at the time the you seek to enroll, and the price will be fixed for the remainder of the Town’s contract with the supplier. At the start of the Town’s next supply contract, you will be transferred to the then-current program pricing.

More Ways to Save

• Opt-down to Southbridge Basic: Customers seeking greater financial relief can opt down to Southbridge Basic. Click here to enroll.
• Low-Income Discount: National Grid in Massachusetts has transitioned to a tiered low-income discount rate, replacing the previous flat 32% discount. Discounts now range from 32% to 71% based on income level and apply to the entire bill, including the cost of Southbridge Community Electricity supply. Go to this page to enroll.
• Heat Pump Discount Rate: National Grid is lowering its heat pump delivery rates further for winter 2026–27, starting November 1. Eligible households could save an additional $16–$21 per month on top of the existing heat pump discount for typical usage of 600 kWh. This discount applies only to the delivery portion of electric bills, so customers in this community’s aggregation program remain eligible and can enjoy added savings.
  • Key details:
    • Automatic enrollment: If your heat pump was installed through Mass Save® in 2019 or later and you have a residential electric account, you may be automatically enrolled. No action is needed if you qualify and are enrolled.
    • Manual enrollment: If you believe you qualify but haven’t been enrolled, submit this form to provide proof of your heat pump installation.
    • Winter discount: Reduced delivery rates apply annually from November 1 through April 30.
    • No change to supply rates: Your community’s electricity supply rate remains the same.
    • Non-heat-pump customers: Remain on standard delivery rates.

For more details about updated rates, check out this article. Review National Grid’s heat pump rate page to find more information about signing up. For more information on heat pumps, check out this helpful FAQ from Mass Save.

Questions about the program? We’re here to help! Contact us here.